We gladly take Your Job!

Incoming calls, outgoing calls, written services:

• Service and information hotlines
• Booking and order hotlines
• Sales hotline
• Technical support
• Termination and complaints lines
• Retention and upselling
• Billing management
• Customer satisfaction
• Necessary questions connected with inbound channels
• E-Mail, lax, letter, chat, web form, social media

Your benefit:

• extensive evaluations
• improvement of relations to customers
• flexibility in daily activities
• continuous optimization of all
• processes with close cooperation
• convince instead of coaxing
• increasing of customer retention and loyalty
• small cancellation rates
• All from one source
• Service in the language of your customers
• Continual optimisation of your customer communications across all channels.